Santander customer service manager ‘swindled elderly and vulnerable customers of £180k’

A customer service manager at Santander swindled nearly £180,000 from customers, a court heard. Charlotte Mills, 33, allegedly defrauded ‘elderly and vulnerable customers’ while working for the bank between 30 June 2015 and 1 December 2019. Blonde Mills entered the dock in a navy shirt and black suit trousers, speaking to confirm her name, address, and date of birth at Westminster Magistrates’ Court. Prosecutor David Roberts said: ‘It is a fraud which involves the defendant who was employed at Santander…